Due to Covid-19 All bookings will be non-refundable and non-transferable without travel insurance. The cost of Travel Insurance and Trip Protection will be included in all packages.
This allows us to procure insurance so that our members can cancel for ANY reason. Fear of traveling due to Covid-19 is no longer a coverable occurrence.
All members must opt into insurance within 15 days of making their first payment towards their trip (Payment 1) in order for the insurance to be valid. Insurance can be opted out of at any time within 15 days of making Payment 1 towards your trip. If you do not book insurance through Get Up 2 Go we highly suggest that you use a 3rd party supplier.
Welcome to Get Up 2 Go. Please read on to learn the rules and restrictions that govern your use of our website, products, and services. If you have any comments, questions, or concerns regarding the terms or the services provided please contact us at.
Email: support@getup2go.com
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS;IF YOU DO NOT AGREE TO ALL OF THE CONDITIONS BELOW, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
Get Up 2 Go Terms and Conditions
Applicability.
These terms and conditions of service (these "Terms") are the only terms that govern the services ("Services") by GET UP 2 GO, LLC ("Seller") to you the customer named at the bottom of these Terms ("Customer"). By accessing, using, or obtaining any content, products, or services, through our offices or through our website, you, the Customer agree to be bound by these terms. PLEASE READ THESE TERMS IN THEIR ENTIRETY. IF THERE IS ANY PART OF THESE TERMS AND CONDITIONS YOU DO NOT AGREE WITH, PLEASE DO NOT USE THE SELLER’S SERVICES. No alterations to these Terms may be made unless made in writing by an authorized officer of the Seller.
The accompanying sales invoice (the "Sales Confirmation") and these Terms (collectively, this "Agreement") comprise the entire agreement between the parties and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral.
Notwithstanding anything to the contrary contained in these Terms, Seller may, from time to time change the Services without the consent of Customer provided that such changes do not materially affect the nature or scope of the Services, or the fees or any performance dates set forth in the Sales Confirmation.
Booking Policy and Refund.
All guidelines provided by the Seller during the lifecycle of the trip are to be followed in their entirety. Customers who disregard these guidelines run the risk of issues arising with their accounts and will be held liable for remediation.
All sales are non-refundable and non-transferable without the Customer having purchased Travel Insurance, which may or may not include the cancel for any reason add-on, and optional Trip Protection. The Seller will obtain Travel Insurance including the cancel for any reason add-on, and Trip Protection on Customer’s behalf, once we receive explicit permission to do so during Payment 1 or shortly after Payment 1 is made. Unless, within 15 calendar days of Customer making his initial payment (categorized as Payment 1), Customer communicates to the Seller, in writing, that he does not want the Seller to purchase Travel Insurance and/or Trip Protection on his behalf. All Customers who choose to obtain Travel Insurance and Trip Protection through the Seller are eligible for a full refund of 100% of the travel cost (excluding the initial deposit which is categorized as a service fee to cover Insurance cost). Insurance will not be booked on behalf of a customer who has not made successful payments for both the registration fee and Payment 1.
All Travel Insurance claims and requests for refund are processed through a third-party vendor. Seller does not process any Travel Insurance claims or requests for refunds. Any and all Customer requests for a refund must be communicated directly to the third-party vendor and Customer must comply with that vendor’s request(s) for information and any internal policies and procedures. As Seller’s Service prices are based on contract rates, there will not be any refund for any unused portion of a Service.
The initial deposit is non-refundable and covers the cost of our service fee and Insurance, it is not categorized as an initial payment towards your trip and we hold no guarantees that your trip is reserved until Payment 1 is made which marks “day 1” of the 15 day period required to book your cancel for any reason insurance.
A portion of the initial deposit (less any applicable discounts) and service fee ($50) will be discounted to you if you opt out of cancel for any reason Insurance and trip protection
All payments processed through our system are non-refundable and non-transferable without cancel for ANY reason insurance and trip protection.
Flight Booking and Shuttle Policy
UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS ARE NOT INCLUDED WITH THE SERVICE. Customer is responsible for making appropriate air arrangements, including the purchase of his airline ticket to and from the travel destination. Customer is solely responsible for securing his travel arrangements to the destination. Customer’s failure to secure travel arrangements, for any reason, will not result in Customer’s right or ability to cancel pre-existing resort reservations. Seller shall not assume any responsibility for any air and/or ground schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, 72 hours prior for international flights. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares. Check with you chosen airline carrier for additional information.
Seller shall provide Customer with shuttle access and service to and from the resort only during the official event date(s) and only during Seller’s specified travel time(s). This information shall be provided to Customer in the travel information package provided to Customer after Customer makes his initial deposit. Any Customer whose flight arrives to the destination after 6:00 pm local time must arrangement separate shuttle services at his own expense.
4. Payment Terms.
All payments must be made online at (website address). The only acceptable forms of payment are debt and/or credit card. Seller accepts most major credit cards. All payment information submitted to Seller will be processed through a secure server in order to protect Customer’s personally identifiable information and financial data. Please review Seller’s privacy policy for additional information.
5. Chargebacks.
If Customer places a chargeback with his or her credit card company or banking institution (on purpose or by mistake) for any deposit you made with Seller, Seller reserves the right to charge a research fee of $500.00 to your Account upon receiving the chargeback by our merchant provider to cover our investigative expenses to prove that Customer did make the deposit. If the chargeback dispute is resolved in favor of the Seller, Customer hereby authorize us to charge the amount of the research fee to your credit or debit card. If chargeback dispute is not resolved in Seller’s favor, Seller may exercise other legal remedies, up to an including, pursuing a civil action against Customer. If Seller is successful in a civil action against Customer for a chargeback dispute, Seller shall be entitled to recover attorneys’ fees, court costs, and the initial research fee of $500.00 assessed to investigate the chargeback claim.
6. Cancellations.
All payments are non-refundable and non-transferable. Unless otherwise defined during the reservation process, final payment is due prior to departure according to each supplier’s (airline, hotel, cruise line, transfer company, sightseeing operators, and other travel service vendors) terms and conditions involved in the Services. All payments have a 3-day grace period upon which a $50 late fee will be accessed. Failure to make payment within 15 days of the advertised payment plan will result in the cancellation of your trip. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. All cancellation requests must be sent to Seller in writing. As a result of cancellation, Seller’s and third-party supplier’s cancellation penalties will apply, which are detailed in your Sales confirmation, each supplier’s website and getup2go.com. Cancellation penalties are advised at time of booking and provided to you upon confirmation. If you have any questions, or any penalties are unclear, please contact Seller. All cancellation fees will be charged to the credit card you authorized to pay for the Services, or deducted from the supplier’s refund.
6. Limitations of Responsibility and Disclosure.
Seller acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services (“supplier(s)”), and is not the source or provider of the travel services. Each of these supplier companies is an independent entity with its own management, and is not subject to the control of Seller. Customer is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and are set forth on their respective websites, which govern the transaction. All bookings are accepted by Seller as agent for the travel suppliers on your itinerary. The transportation, accommodations and other services provided by the identified sea, ground, and air operator suppliers offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective websites. BECAUSE SELLER ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS, AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE SELLER IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. SELLER HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH SELLER’S OFFICE OR THROUGH THIS WEB SITE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER MATTERS OUTSIDE OF SELLER’S CONTROL, AND YOU HEREBY EXONERATE SELLER FROM ANY LIABILITY WITH RESPECT TO THE SAME. Weather conditions, including but not limited to the presence or absence of snow, sunshine, and rainfall are not guaranteed to occur or not occur, and are clearly outside of Seller’s control. Volcanic eruptions, ash clouds, and wind may be characterized as an adverse weather condition or a natural disaster by suppliers and your travel insurance company, which is beyond the control of Seller. Seller reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary, and to refuse to accept or to retain as a member of any tour any person at any time. Seller shall not assume any responsibility for any air and/or ground schedule changes. Seller has solely received commission and fees for travel transactions and Customer agrees and understands that any recovery from Seller will be limited to the commission and fees paid by Customer actually received by Seller.
7. Force Majeure.
“Force Majeure” means, in relation to Seller, any circumstances beyond the reasonable control of Seller, (including, but without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences). Seller shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS. If Seller, and/or any of its travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by Seller to you as a result of the non-performance of any obligations hereunder shall remain in its sole and absolute discretion, although Seller shall use its reasonable efforts to reimburse you where possible. However, Seller shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to Seller of the Force Majeure and applicable cancellation fees. Regarding civil unrest, once Seller has investigated the prevailing situation, as it deems fit, it shall remain in SELLER’S sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip subject to Seller’s and each supplier’s terms and conditions.
8. Waiver.
No waiver by Seller of any of the provisions of this Agreement is effective unless explicitly set forth in writing and signed by Seller. No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement operates or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.
9. Assignment.
Customer shall not assign any of its rights or delegate any of its obligations under this Agreement. Any purported assignment or delegation in violation of this Section is null and void.
10. No Third-Party Beneficiaries.
This Agreement is for the sole benefit of the parties hereto and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
11. Failure to Pay Collections Agreement
I understand if I have an unpaid balance to Get Up 2 Go LLC, and do not make satisfactory payment arrangements, my account may be placed with an external collection agency. I will be responsible for reimbursement of any fees from the Collection Agency, including all costs and expenses incurred collecting my account, and possibly including reasonable attorney fees if so incurred during collection efforts.
In order for Get Up 2 Go or their designated external collection agency to service my account and where not prohibited by applicable law, I agree that Get Up 2 Go and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable
12. Governing Law.
The laws of the State of North Carolina govern these Terms and Conditions. You hereby consent to the exclusive jurisdiction and venue of courts in Wake County, North Carolina, in all disputes arising out of or relating to travel bookings with Seller, including the use of the Seller’s Web site. Use of the Seller’s website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Customer and Seller with respect to travel bookings made with Seller by any means accessing such information, including its’ website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Customer and Seller with respect to communications with Seller, including the Seller’s website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Any rights not expressly granted herein are reserved.
13. Notices.
All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a "Notice") shall be in writing and sent via email to Seller at info@viewsweekend.com. All Notices to Customer shall be sent to the email address provided by Customer at the time of purchase of the Service.
14. Severability.
If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
Terms Updated 4.28.2023
I CERTIFY THAT I HAVE READ THIS DOCUMENT AND I FULLY UNDERSTAND ITS CONTENT. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND WITH THIS TRANSACTION I APPROVE IT OF MY OWN FREE WILL.